Return / Cancellation Policy
- In case of error of our company, we fully refund the money corresponding to the value of the order and the shipping costs.
- In the event that any mistake is not made by our company, only the amount of money corresponding to the value of the products is returned and the shipping costs (both for the original order and for the return) are borne exclusively by the customer.
- In case of using the product or altering their original packaging, the refund will not be accepted.
- Refunds will be made within 14 days of the return and receipt of the products by our company.
- To refund your money you must tell us the account to which you want the deposit to be made. Returns require a retail receipt.
- If the return is not made within the period (14) of fourteen calendar days from the day of receipt or some of the return conditions are not met, SPIRULINA NIGRITA ANASTASIADIS CHRISTOS has the right not to accept the products and not to proceed in their replacement.
- Before returning the product you should contact us by email or by phone 2322300437-2322022600
- The address to which the products will be returned is at the company’s headquarters: Therma Nigritas, Serres, Choumniko, PC: 62200
Product Return Process / Product Shipping
If there has been a phone call and communication before, pack and send the package with a courier company of your choice and your own expenses. In the package you will have placed a note in which to inform us of the problem that has arisen with the returned product if of course the product meets the return conditions.
In case the package arrives and it is proved that the return conditions are not valid, the product will not be accepted as explained in detail above. It will be returned to the customer and the shipping costs will be borne by him.
Cancellation of orders
You can cancel your order, if you wish, free of charge, provided that the products have NOT been shipped by our company and within 6 working hours (8: 30-2: 30).
- spirulinanigrita.com reserves the right to cancel or modify its return policy by posting the relevant new terms and conditions on its website.
- In case of repeated returns or in case spirulinanigrita.com, in its sole discretion, considers that the customer is abusing the right of return or acting in bad faith retains the right to refuse the return of the product even if the above conditions and conditions are met.
- Intellectual and commercial property rights
All information contained on the spirulinanigrita.com website is available to visitors to the Website for personal use and may be modified without notice.
The entire content of the website spirulinanigrita.com including images, graphics, photos, drawings, texts and generally all its files are copyrighted, trademarks and service marks of this website and are protected by Greek, European law and international conventions. Therefore, none of them can in whole or in part be sold, copied, modified, reproduced, republished or transmitted and distributed in any way without the permission of the people in charge of this website.
The exception is the case of storing a single copy of the content on a simple personal computer (PC) for personal use and without deleting the indication www.spirulinanigrita.com.